Dear Dr. Lazare, Since I am always less verbal when I see you (for obvious reasons) you wouldn’t know that I am usually pretty chatty. However, words do fail me now. I want you to know that I am so grateful for the sensitive manner in which you “handled me!” You were at all times caring, thoughtful and concerned about my needs. You made an otherwise traumatic experience much easier to tolerate from your own gentle manner, to the great music, and the warm atmosphere created by everyone in the office. And besides all of this, I look pretty darn good! I had thought about undertaking this process many times and I thnk your calm approach convinced me that I should and could do it. I’m pleased I did! Best wishes for everything wonderful.